Apa yang kami ketahui, dan untuk apa kami memakainya

Kebijakan Privasi

The short version: we collect what the product needs to work, and nothing more.
We don't sell data. We don't rent it. There are no advertising trackers on Tublish.
Here's the whole picture.

Terakhir diperbarui: November 9, 2026

Singkatnya

Kami menyimpan nama dan alamat email Anda.
Jika Anda masuk dengan Google, kami tidak pernah melihat kata sandi Google Anda; jika Anda membuat kata sandi di sini, kata sandi itu disimpan dalam bentuk acak yang tidak bisa dipulihkan, tidak terbaca oleh siapa pun di Tublish.
Jika Anda mendaftar lewat tautan atau kode seorang mitra, kami mencatatnya agar mitra itu bisa dibayar; yang mereka lihat hanya jumlah orang dan nominal, tidak pernah siapa Anda.
Jika Anda membuat Space lalu tidak kembali, kami mungkin mengirim email satu kali untuk menanyakan alasannya - menjawab atau tidak, terserah Anda.

Apa yang Anda buat disimpan agar kami bisa menampilkannya kepada pengunjung Anda dan mengirimkannya ke tempat yang Anda tuju.
Itulah produknya.

Untuk mengundang seseorang ke tim Anda, Anda memberi kami alamat emailnya, yang hanya dipakai untuk mengirim undangan.
Anggota tim melihat Space yang Anda bagikan kepada mereka, sebatas yang diizinkan kotak yang Anda centang - yang bisa mencakup subscriber Anda dan pesan yang dikirim pengunjung kepada Anda.
Jika Anda bergabung dengan tim akun lain, akun itu melihat nama Anda, alamat email Anda, dan apa yang Anda lakukan di Space miliknya.

Kunci yang Anda berikan kepada kami untuk platform lain - webhook, token bot, sandi aplikasi - dipakai hanya untuk satu hal, yaitu mengirimkan apa yang Anda kirim, dan dihapus begitu Anda memutuskan hubungannya.
Kami tidak pernah meminta kata sandi Anda untuk platform lain.

Tublish menggunakan Layanan API YouTube: Tublish membaca detail publik channel Anda dan komentar di bawah video Anda, hanya menyimpan tag permintaan dan berapa banyak orang yang meminta, serta hanya mengunggah video yang Anda kirim.
Untuk sisi Google, berlaku kebijakan privasi Google.
Anda bisa mencabut akses itu di layar Platform atau di Akun Google Anda, dan meminta kami menghapus data YouTube Anda, yang kami lakukan dalam 7 hari.

Asisten yang Anda hubungkan - misalnya Claude atau ChatGPT - bisa membaca akun Anda, termasuk angka, permintaan yang ditinggalkan audiens di komentar YouTube, subscriber, dan pesan dari pengunjung; menyiapkan postingan; meminta Tublish membaca komentar di video YouTube Anda untuk mencari permintaan baru; mengirim newsletter ke daftar email Anda dan menambahkan subscriber ke daftar itu melalui layanan email marketing yang Anda hubungkan; menulis, memublikasikan, dan mengubah artikel blog; memasang gambar yang belum ada pada video yang Anda kirim ke YouTube; mengubah Autopilot (aturan dan Rak Story di dalamnya); serta mengubah kartu nama digital, website, media kit (tidak pernah angkanya), dan pengaturan Space Anda.
Apa yang dibacanya ditangani oleh perusahaan pembuat asisten itu, menurut kebijakan perusahaan itu sendiri.
Pesan pengunjung yang terbaca seolah ditujukan kepada asisten, bukan kepada Anda, tidak diperlihatkan kepadanya sampai Anda meloloskannya di layar Pesan.
Setiap postingan atau newsletter yang dikirimnya, setiap artikel yang ditulis atau dipublikasikannya, dan setiap perubahan yang dibuatnya pada kartu, website, media kit, atau pengaturan Space Anda mencantumkan namanya, dan Anda bisa memutuskannya kapan saja di layar Asisten.
Di tim akun lain, ia hanya membaca dan mengubah apa yang dibuka oleh tempat Anda di tim itu.

Program yang Anda beri kunci API - buatan Anda sendiri, atau layanan tempat Anda mendaftar - bisa membaca dan mengubah semua yang bisa dibaca dan diubah asisten yang terhubung.
Apa yang dibacanya ditangani oleh pihak yang menjalankan program itu, menurut ketentuan mereka sendiri.
Kami mencatat setiap permohonan yang dibuat sebuah kunci - kunci yang mana, alamat yang mana, bagaimana jawaban Tublish, dan kapan - tidak pernah apa yang dikirim.
Anda bisa melihat kunci Anda, dan menghapus yang mana pun, di layar Kunci API.

Daftar subscriber seorang kreator adalah milik kreator itu, dan ia bisa mengunduh atau menghapusnya kapan pun ia mau.

Kami mencatat alamat IP pengirim di formulir publik - saat berlangganan, atau menulis kepada kreator.
Itu untuk menangkal spam, tidak lebih.

Kami mencatat layar dasbor mana yang dibuka sebuah akun, kira-kira dari negara mana koneksinya, dan jenis perangkatnya, agar kami bisa memperbaiki apa yang dilaporkan orang.
Tidak ada pencatatan ketikan dan tidak ada perekaman layar, dan catatan ini dihapus secara berkala.
Dan saat sebuah halaman macet, browser mengirimi kami laporan singkat - di mana terjadinya, kesalahannya, browsernya, bahasa halamannya, dan akun mana yang sedang masuk, jika ada - yang dihapus bersama catatan lainnya.

Cookie menjaga Anda tetap masuk dan mengingat beberapa pilihan yang Anda buat di dasbor.
Tidak ada cookie iklan, tidak ada analitik pihak ketiga yang mengamati Anda membaca.

Tidak ada pialang data. Tidak dijual. Tidak disewakan. Tidak akan pernah.

Anda bisa melihat, memperbaiki, mengunduh, atau menghapus data Anda - sebagian besar bisa Anda lakukan sendiri, di dasbor.
Itu hak Anda menurut GDPR dan CCPA, dan kami menghormatinya di mana saja, bukan hanya di tempat yang mewajibkannya.

Saat Anda membayar paket, data kartu kredit Anda langsung dikirim ke Paddle, yang menjual paket kami, dan tidak pernah sampai ke Tublish.

Ini ringkasan, untuk memudahkan Anda membaca.
Versi bahasa Inggris di bawah inilah yang berlaku.

1. When you create an account

We store your name and email address.

If you sign in with Google, Google confirms who you are and shares your name and email - we never see your Google password. If you sign up with email and password, the password is stored hashed (scrambled beyond recovery) by our authentication provider; nobody at Tublish can read it.

Sign-in events include your IP address, kept in our provider's security logs - that's standard protection against break-ins.

If you signed up through a Tublish partner's link or code, we record that, so the partner can be paid their share. The partner sees counts and amounts only - how many people signed up and paid through them, and how much - never your name, your email or anything in your account.

If you make a Space and don't come back to it, we may email you once to ask what got in the way. Answering is up to you, and the answers are used only to improve Tublish.

2. What you create

Your Spaces, pages, posts, articles, pictures, and settings are stored so we can show them to your visitors and deliver them where you send them. That's the product.

If you invite teammates, you give us each one's email address, and we use it to send the invitation and nothing else. Once they join, they see what is in the Spaces you share with them, as far as the boxes you tick allow - which can include your subscribers' email addresses and the messages your visitors send you.

If you're on somebody else's team, they see your name and email address, and every log in their Spaces shows what you did there and when.

3. Platform connections

When you connect a platform to the poster, you give Tublish a key (a webhook address, a bot token, an app password - whatever that platform uses). We store it and use it for exactly one thing: delivering the posts you send.

We never ask for, and never store, your actual password to any other platform.

Disconnecting a platform deletes its key.

Tublish uses YouTube API Services. When you give Tublish your YouTube channel, it reads the channel's public details through them: its name and picture, its videos and their titles, your subscriber, view, like and comment counts, and the comments under your videos. It reads those comments only to count the requests your audience leaves - it keeps the tag and how many people asked, never who asked or the rest of what they wrote.

If you connect YouTube so Tublish can upload for you, Google gives us a key. We use it only to learn which channel is yours and to upload the videos you send, with the title, description, picture and settings you chose. Some YouTube connections are made through our posting partner, Outstand, which then holds that key instead of us.

How Google itself handles this data is described in the Google Privacy Policy.

You can take Tublish's access away at any time: Disconnect on the Platforms screen deletes the key and tells Google, or our posting partner, to cancel it; or remove Tublish on your Google Account's security settings page.

To have the YouTube data we keep for you deleted, write to us through the contact page, and we'll delete it within 7 days.

4. Assistants and programs you connect

On the plans that include it, you can connect an assistant such as Claude or ChatGPT to your Tublish account. You start it from the assistant and approve it on a Tublish page.

A connected assistant can read your account - your name and plan, your Spaces, the platforms connected to them, your posts and videos, your blog articles (drafts included), your Autopilot, your numbers, the requests your audience left in your YouTube comments, your calendar and to-do list, your subscribers' email addresses and the messages visitors send you - prepare new posts, have Tublish read the comments on your YouTube videos for new requests, send newsletters to your mailing list and add your subscribers to it through the mailing service you connected, write, publish and change your blog articles, put the picture you picked on a video you sent to YouTube that went up without it, change your Autopilot (its rules and its Story shelf), and change your E-Business card, your website, your media kit (what it says about you, how it looks, and whether it is online - never its numbers) and your Space's own settings (whether it is online, the language it speaks to visitors, and the phone number, WhatsApp number and email address its contact buttons show).

A visitor's message that reads as if it was written to the assistant rather than to you is kept from it until you let it through on the Messages screen.

If you're on somebody else's team, an assistant you connect reads and changes only what your place on that team opens, in the Spaces shared with you.

Whatever it reads, and whatever you ask it, is handled by the company that makes the assistant (Anthropic for Claude, OpenAI for ChatGPT) under that company's own privacy policy. We don't control what happens on their side.

We keep a record of each action an assistant takes in your account and when. Posts and articles it prepares are stored like any others, and every post or newsletter it sends, every article it writes or publishes and every change it makes to your card, your website, your media kit or your Space's settings is labeled with its name.

You can see every assistant you've connected, and disconnect any of them, on the Assistants screen.

If you make an API key, a program you give it to - one of your own, or a service you sign up to - can read and change in your account everything a connected assistant can. What it reads is handled by whoever runs that program, under their own terms; we don't control what happens on their side.

We keep a record of each request a key makes - which key, which address, how Tublish answered and when - never what was sent.

You can see your keys, and delete any of them, on the API keys screen.

5. Your subscribers and your visitors

When a visitor subscribes on a creator's page, their email lands in that creator's subscriber list. The list belongs to the creator; Tublish stores it for them. Creators can download or delete their list at any time.

When a visitor submits a public form - subscribing, or sending a message to a creator - we record the sender's IP address alongside it. That's our spam and abuse defense, nothing more.

Just visiting a Tublish page? We don't set advertising cookies or run third-party analytics on you. Standard server logs at our hosting provider (Cloudflare) exist, as on virtually every website.

Internet addresses a creator adds to their own Not counted list are kept so visits from them are not counted, until the creator removes them.

6. Screen logs and crash reports

We log which dashboard screens signed-in accounts open and when, plus a rough location (country level) taken from the connection, and the kind of device - phone, tablet or computer - as the browser describes itself. We use this to fix bugs, check the problems people report to us, and understand what needs work.

There is no keystroke logging and no screen recording - we see which screens were opened, not what you did on them.

When a page crashes - in the dashboard, or on a creator's page for one of their visitors - the browser sends Tublish a short report: the page's address with anything private taken out, the error's own message, the browser's name and version, the language the page was showing and whether a translation tool had changed it, and which account was signed in, if any. We use it only to find and fix the crash, and it is cleared with the screen log.

These logs are cleared periodically.

7. Cookies and your browser

Tublish sets the cookies needed to keep you signed in, and a few small ones that remember choices you make in the dashboard - your language, how a chart is drawn, how far back you last looked. No advertising cookies, no cross-site tracking.

If you switch off counting for your own browser (Analytics, then Not counted), a cookie in that browser tells us not to count its visits to your Space. It holds your Space's ID and nothing else, and switching counting back on removes it.

Small conveniences (your pinned world-clock cities, your link-tagger history) live in your own browser's storage and never reach our servers.

8. Who else touches the data

Tublish runs on trusted providers, each seeing only what their job requires:

  • Supabase - our database and sign-in infrastructure (where your data lives)
  • Cloudflare - serves the websites and pages
  • Brevo - sends the email Tublish itself sends: sign-in links, notices to creators, and the invitations creators send their teammates
  • Google - if you choose Google sign-in, and YouTube's own services if you give Tublish your YouTube channel
  • Outstand - our posting partner, which connects some platforms (Instagram, Facebook, Threads, TikTok and some YouTube channels) and delivers what you send to them
  • The platforms you connect - they receive only the posts you send them
  • An assistant you connect yourself (Claude, made by Anthropic, or ChatGPT, made by OpenAI, for example) - it receives what it reads from your account, under its maker's own policy
  • A program or service you give an API key to - it receives what it reads from your account, under its maker's own terms
  • Paddle.com - sells our paid plans as the Merchant of Record; your card details go to Paddle directly, never touch Tublish's servers, and are handled under Paddle's own privacy policy

No data brokers. No selling. No renting. Ever.

We'd hand over data only if the law genuinely compels it.

9. How long we keep things

Your account and content: until you delete them. Deletion starts a 30-day window in which you can change your mind; after that it's gone for good.

Subscriber lists: controlled by their creator, deleted with the creator's Space or account.

Anti-abuse records (IPs on public submissions), the screen logs and the crash reports: cleared periodically.

10. Your rights

You can see, correct, download, or delete your data. Most of it you can handle yourself right in the dashboard; for anything else, email us and we'll do it.

If you're in the EU or UK, this is your GDPR right; in California, your CCPA right. We honor the spirit of both everywhere: it's your data.

11. Children

Tublish isn't for children under 13, and we don't knowingly collect their information. If you believe a child is using Tublish, tell us and we'll remove the account.

12. Changes to this policy

When this policy changes, the date at the top changes with it, and meaningful changes get announced by email or inside Tublish before they apply.

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