저희가 아는 것, 그리고 그걸로 하는 일

개인정보 처리방침

The short version: we collect what the product needs to work, and nothing more.
We don't sell data. We don't rent it. There are no advertising trackers on Tublish.
Here's the whole picture.

마지막 업데이트: October 12, 2026

요약

이름과 이메일 주소를 저장해요.
Google로 로그인하면 Google 비밀번호는 절대 볼 수 없어요. 여기서 비밀번호를 정하면 되돌릴 수 없게 암호화해서 저장하고, Tublish의 누구도 읽을 수 없어요.

내가 만든 것은 방문자에게 보여 주고 내가 보내는 곳에 전달하기 위해 저장돼요.
그게 바로 이 제품이에요.

팀에 누군가를 초대하려면 그 사람의 이메일 주소를 알려 줘야 하고, 저희는 초대장을 보내는 데만 써요.
팀원은 내가 공유한 스페이스를, 내가 체크한 항목이 허용하는 범위까지 볼 수 있어요. 여기에는 구독자와 방문자가 보낸 메시지가 포함될 수 있어요.
다른 계정의 팀에 들어가면, 그 계정은 내 이름, 이메일 주소, 그리고 내가 그 스페이스에서 한 일을 볼 수 있어요.

다른 플랫폼을 위해 맡긴 키(웹훅, 봇 토큰, 앱 비밀번호)는 내가 보내는 것을 전달하는 한 가지 용도로만 쓰고, 연결을 끊는 즉시 삭제해요.
다른 플랫폼의 비밀번호는 절대 묻지 않아요.

Tublish는 YouTube API 서비스를 사용해요. 채널의 공개 정보와 동영상 아래 댓글을 읽되, 요청 태그와 요청한 사람 수만 보관하고, 내가 보내는 동영상만 업로드해요.
Google 쪽에서 일어나는 일에는 Google 개인정보처리방침이 적용돼요.
플랫폼 화면이나 Google 계정에서 접근 권한을 거둘 수 있고, YouTube 데이터 삭제를 요청하면 7일 안에 지워요.

내가 연결한 어시스턴트(예: Claude나 ChatGPT)는 내 계정을 읽을 수 있어요. 숫자, 오디언스가 YouTube 댓글에 남긴 요청, 구독자, 방문자 메시지도 포함돼요. 또 게시물을 준비하고, Tublish가 YouTube 동영상 댓글에서 새 요청을 읽게 하고, 메일링 리스트에 뉴스레터를 보내고 연결한 메일 서비스로 구독자를 추가하고, 블로그 글을 쓰고 게시하고 바꾸고, YouTube에 보낸 동영상에 빠진 이미지를 넣고, 오토파일럿(규칙과 스토리 보관함)을 바꾸고, 디지털 명함, 웹사이트, 미디어 키트(숫자는 제외), 스페이스 설정을 바꿀 수 있어요.
어시스턴트가 읽는 내용은 그 어시스턴트를 만든 회사가 자기 정책에 따라 처리해요.
나보다 어시스턴트에게 쓴 것처럼 읽히는 방문자 메시지는, 내가 메시지 화면에서 허용할 때까지 어시스턴트에게 보이지 않아요.
어시스턴트가 보내는 모든 게시물과 뉴스레터, 쓰거나 게시하는 모든 글, 명함·웹사이트·미디어 키트·스페이스 설정에 하는 모든 변경에는 어시스턴트의 이름이 남고, 어시스턴트 화면에서 언제든 연결을 끊을 수 있어요.
다른 계정의 팀에서는 그 팀에서 내 자리가 여는 것만 읽고 바꿔요.

크리에이터의 구독자 목록은 그 크리에이터의 것이고, 크리에이터는 언제든 다운로드하거나 삭제할 수 있어요.

공개 양식(구독 신청, 크리에이터에게 메시지 보내기)에서는 보낸 사람의 IP 주소를 기록해요.
스팸을 막기 위한 것이고, 다른 용도는 없어요.

알려 주신 문제를 고칠 수 있도록, 계정이 연 대시보드 화면과 대략적인 접속 국가를 기록해요.
키 입력 기록이나 화면 녹화는 없고, 이 기록은 주기적으로 지워요.
그리고 페이지에 오류가 나면 브라우저가 짧은 보고서(발생 위치, 오류, 브라우저, 페이지 언어, 로그인한 계정이 있다면 그 계정)를 보내고, 다른 기록과 함께 지워져요.

쿠키는 로그인 상태를 유지하고, 대시보드에서 고른 몇 가지 설정을 기억해요.
광고 쿠키도, 내가 읽는 걸 지켜보는 제3자 분석 도구도 없어요.

데이터 브로커 없음. 판매 없음. 대여 없음. 절대로.

내 데이터를 보고, 고치고, 다운로드하거나 삭제할 수 있고, 대부분은 대시보드에서 직접 할 수 있어요.
GDPR(EU, 영국)과 CCPA(캘리포니아)에 따른 권리이고, 저희는 의무가 있는 곳만이 아니라 모든 곳에서 지켜요.

요금제를 결제하면 카드 정보는 요금제를 판매하는 Paddle로 바로 가고, Tublish에는 전달되지 않아요.

읽기 편하게 정리한 요약이에요. 효력이 있는 건 아래의 영어 원문이에요.

1. When you create an account

We store your name and email address.

If you sign in with Google, Google confirms who you are and shares your name and email - we never see your Google password. If you sign up with email and password, the password is stored hashed (scrambled beyond recovery) by our authentication provider; nobody at Tublish can read it.

Sign-in events include your IP address, kept in our provider's security logs - that's standard protection against break-ins.

2. What you create

Your Spaces, pages, posts, articles, pictures, and settings are stored so we can show them to your visitors and deliver them where you send them. That's the product.

If you invite teammates, you give us each one's email address, and we use it to send the invitation and nothing else. Once they join, they see what is in the Spaces you share with them, as far as the boxes you tick allow - which can include your subscribers' email addresses and the messages your visitors send you.

If you're on somebody else's team, they see your name and email address, and every log in their Spaces shows what you did there and when.

3. Platform connections

When you connect a platform to the poster, you give Tublish a key (a webhook address, a bot token, an app password - whatever that platform uses). We store it and use it for exactly one thing: delivering the posts you send.

We never ask for, and never store, your actual password to any other platform.

Disconnecting a platform deletes its key.

Tublish uses YouTube API Services. When you give Tublish your YouTube channel, it reads the channel's public details through them: its name and picture, its videos and their titles, your subscriber, view, like and comment counts, and the comments under your videos. It reads those comments only to count the requests your audience leaves - it keeps the tag and how many people asked, never who asked or the rest of what they wrote.

If you connect YouTube so Tublish can upload for you, Google gives us a key. We use it only to learn which channel is yours and to upload the videos you send, with the title, description, picture and settings you chose. Some YouTube connections are made through our posting partner, Outstand, which then holds that key instead of us.

How Google itself handles this data is described in the Google Privacy Policy.

You can take Tublish's access away at any time: Disconnect on the Platforms screen deletes the key and tells Google, or our posting partner, to cancel it; or remove Tublish on your Google Account's security settings page.

To have the YouTube data we keep for you deleted, write to us through the contact page, and we'll delete it within 7 days.

4. Assistants you connect

On the plans that include it, you can connect an assistant such as Claude or ChatGPT to your Tublish account. You start it from the assistant and approve it on a Tublish page.

A connected assistant can read your account - your name and plan, your Spaces, the platforms connected to them, your posts and videos, your blog articles (drafts included), your Autopilot, your numbers, the requests your audience left in your YouTube comments, your calendar and to-do list, your subscribers' email addresses and the messages visitors send you - prepare new posts, have Tublish read the comments on your YouTube videos for new requests, send newsletters to your mailing list and add your subscribers to it through the mailing service you connected, write, publish and change your blog articles, put the picture you picked on a video you sent to YouTube that went up without it, change your Autopilot (its rules and its Story shelf), and change your E-Business card, your website, your media kit (what it says about you, how it looks, and whether it is online - never its numbers) and your Space's own settings (whether it is online, the language it speaks to visitors, and the phone number, WhatsApp number and email address its contact buttons show).

A visitor's message that reads as if it was written to the assistant rather than to you is kept from it until you let it through on the Messages screen.

If you're on somebody else's team, an assistant you connect reads and changes only what your place on that team opens, in the Spaces shared with you.

Whatever it reads, and whatever you ask it, is handled by the company that makes the assistant (Anthropic for Claude, OpenAI for ChatGPT) under that company's own privacy policy. We don't control what happens on their side.

We keep a record of each action an assistant takes in your account and when. Posts and articles it prepares are stored like any others, and every post or newsletter it sends, every article it writes or publishes and every change it makes to your card, your website, your media kit or your Space's settings is labeled with its name.

You can see every assistant you've connected, and disconnect any of them, on the Assistants screen.

5. Your subscribers and your visitors

When a visitor subscribes on a creator's page, their email lands in that creator's subscriber list. The list belongs to the creator; Tublish stores it for them. Creators can download or delete their list at any time.

When a visitor submits a public form - subscribing, or sending a message to a creator - we record the sender's IP address alongside it. That's our spam and abuse defense, nothing more.

Just visiting a Tublish page? We don't set advertising cookies or run third-party analytics on you. Standard server logs at our hosting provider (Cloudflare) exist, as on virtually every website.

Internet addresses a creator adds to their own Not counted list are kept so visits from them are not counted, until the creator removes them.

6. Screen logs and crash reports

We log which dashboard screens signed-in accounts open and when, plus a rough location (country level) taken from the connection. We use this to fix bugs, check the problems people report to us, and understand what needs work.

There is no keystroke logging and no screen recording - we see which screens were opened, not what you did on them.

When a page crashes - in the dashboard, or on a creator's page for one of their visitors - the browser sends Tublish a short report: the page's address with anything private taken out, the error's own message, the browser's name and version, the language the page was showing and whether a translation tool had changed it, and which account was signed in, if any. We use it only to find and fix the crash, and it is cleared with the screen log.

These logs are cleared periodically.

7. Cookies and your browser

Tublish sets the cookies needed to keep you signed in, and a few small ones that remember choices you make in the dashboard - your language, how a chart is drawn, how far back you last looked. No advertising cookies, no cross-site tracking.

If you switch off counting for your own browser (Analytics, then Not counted), a cookie in that browser tells us not to count its visits to your Space. It holds your Space's ID and nothing else, and switching counting back on removes it.

Small conveniences (your pinned world-clock cities, your link-tagger history) live in your own browser's storage and never reach our servers.

8. Who else touches the data

Tublish runs on trusted providers, each seeing only what their job requires:

  • Supabase - our database and sign-in infrastructure (where your data lives)
  • Cloudflare - serves the websites and pages
  • Brevo - sends the email Tublish itself sends: sign-in links, notices to creators, and the invitations creators send their teammates
  • Google - if you choose Google sign-in, and YouTube's own services if you give Tublish your YouTube channel
  • Outstand - our posting partner, which connects some platforms (Instagram, Facebook, Threads, TikTok and some YouTube channels) and delivers what you send to them
  • The platforms you connect - they receive only the posts you send them
  • An assistant you connect yourself (Claude, made by Anthropic, or ChatGPT, made by OpenAI, for example) - it receives what it reads from your account, under its maker's own policy
  • Paddle.com - sells our paid plans as the Merchant of Record; your card details go to Paddle directly, never touch Tublish's servers, and are handled under Paddle's own privacy policy

No data brokers. No selling. No renting. Ever.

We'd hand over data only if the law genuinely compels it.

9. How long we keep things

Your account and content: until you delete them. Deletion starts a 30-day window in which you can change your mind; after that it's gone for good.

Subscriber lists: controlled by their creator, deleted with the creator's Space or account.

Anti-abuse records (IPs on public submissions), the screen logs and the crash reports: cleared periodically.

10. Your rights

You can see, correct, download, or delete your data. Most of it you can handle yourself right in the dashboard; for anything else, email us and we'll do it.

If you're in the EU or UK, this is your GDPR right; in California, your CCPA right. We honor the spirit of both everywhere: it's your data.

11. Children

Tublish isn't for children under 13, and we don't knowingly collect their information. If you believe a child is using Tublish, tell us and we'll remove the account.

12. Changes to this policy

When this policy changes, the date at the top changes with it, and meaningful changes get announced by email or inside Tublish before they apply.

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