Sa madaling salita
Ibinebenta ang mga bayad na plan sa pamamagitan ng Paddle.com, ang reseller namin at ang Merchant of Record sa bawat order.
Ang Paddle ang tumatanggap ng bayad, nagdadagdag ng anumang sales tax o VAT, nagpapadala ng resibo at nagbabayad ng mga refund.
Humiling sa loob ng 14 araw mula sa unang bayad mo at maibabalik ito nang buo, nang walang kailangang dahilan.
Hindi nire-refund ang mga renewal pagkatapos niyon, at agad tinatapos ng refund ang plan.
Para humiling, hanapin ang order mo sa paddle.net (doon din papunta ang resibong in-email sa iyo ng Paddle), o sumulat sa amin sa contact page.
Puwede kang magkansela kahit kailan, at wala nang kukuning bayad pagkatapos niyon.
Gagana ang plan hanggang sa katapusan ng panahong binayaran mo, at saka lilipat ang account mo sa Free plan.
Walang agad nabubura kapag bumalik ka sa Free plan: ang anumang lampas sa mga limit nito ay itatago nang mga 30 araw, may mga babala.
Kung mas marami ang ibinibigay sa iyo ng consumer law sa lugar mo, mas marami ang makukuha mo.
Buod ito, para basahin. Ang English na bersyon sa ibaba ang siyang masusunod.
1. Who you pay
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders.
That means Paddle takes your payment, adds any sales tax or VAT your country charges, sends your receipt, and pays out refunds.
2. 14 days to change your mind
If a paid plan isn't right for you, ask for a refund within 14 days of your first payment and you'll get the full amount back.
Renewals after that are not refunded. Cancel before the next one, and nothing more is taken.
A refund ends that plan straight away, and your account moves back to the free plan.
3. How to ask
Go to paddle.net, look up your order with the email address you paid with, and ask for the refund there. The receipt Paddle emailed you leads to the same place.
Or write to us through the contact page, and we'll make sure it happens.
The money goes back to the card or account you paid with. How quickly it shows up depends on your bank.
4. Cancelling
You can cancel a paid plan whenever you like, and no payment is taken after that.
The plan keeps working until the end of the period you already paid for, and then your account moves to the free plan.
The free plan costs nothing, so it never needs cancelling.
5. What happens to what you made
Moving back to the free plan deletes nothing on the spot.
Anything above the free plan's limits is kept safe for about 30 days, with warnings before anything goes. Upgrade again inside that window and it's all back where you left it.
6. The law where you live
Nothing on this page takes away a right your local consumer law gives you. Where the law gives you more, you get more.
Kausapin kami
Mga tanong, hiling, alalahanin - ipadala ang mga ito sa contact page.
Totoong tao ang nagbabasa ng bawat mensahe.